Connect every tool that touches the customer.
CSNook brings your CRM, conversations, meetings, support tickets and product events together, so every customer relationship has one source of truth. Nothing falls through the cracks between tools.
Integrations for every system your customers touch.
CRM
Sync companies and contacts from Salesforce or HubSpot. Nothing to install in HubSpot first.
Email and calendar
Connect Gmail to sync emails and calendar events to each account automatically.
Chat
Bring in WhatsApp and Periskope group conversations, and send alerts to Slack.
Meetings
Fireflies transcribes and logs every customer meeting on the right company.
Tickets and issues
Sync Jira tickets, bugs and issues to company profiles. Intercom is coming soon.
Product events and API
Send events through Segment, or use the CSNook API with your own key.
One source of truth for every customer.
Every conversation lands on the right account.
Emails, transcripts and chats are mapped to the company they belong to and appear on its timeline, ready for your team and for Nook AI.
- Gmail, Fireflies, WhatsApp, Periskope
- Automatic mapping to companies
- Visible on the company timeline
Product usage that feeds your health scores.
Events from Segment show up on each company's Usage tab and can power health score signals directly.
- Webhook-based event intake
- Event trends per account
- Health signals from events
Event frequency · last 12 months
Alerts where your team already works.
Connect Slack and choose which CSNook notifications go there: new companies, new tasks, health warnings and assignments.
- Slack and email channels
- Per-event channel choice
- Team and personal alerts
Notifications
Questions, answered.
Which integrations are available?
Salesforce, HubSpot, Gmail and Google Calendar, Fireflies, WhatsApp, Periskope, Slack, Jira, Segment and Vitally. Intercom is coming soon.
Can CSNook connect to custom or internal tools?
Yes. Use the CSNook API with your workspace API key to send and read data from your own systems.
How do integrations improve customer success outcomes?
They remove manual data entry and give CSMs and Nook AI the full picture of each account, so risks and opportunities show up sooner.
How do I manage API keys?
Admins can view, copy and regenerate the API key from Settings. Regenerating revokes the old key immediately.
See CSNook on your own accounts.
Book a 30-minute walkthrough. We'll connect a sample of your data and show you where Nook AI would have flagged risk this quarter.