Creating health score signals
Choose the signals that make up each company's health score.
A health score is built from signals. Each signal reads one piece of data and has an impact level. CSNook combines every signal into a global health score for each company.
- Open Health Scores.
- Select Add Score.
- Enter a Signal Name and an optional Description.
- Choose an Impact: Low, Medium or High.
- Choose a Source: Client Attribute (a company field such as MRR) or Event (a product event).
- Set the scoring rule and, if needed, a timeframe for the signal to look back over.
- Select Add.
Reading the list
The Health Scores list shows each signal's name, description, type, impact, attribute and timeframe.
Tip
Start with three to five signals. Usage, revenue and engagement signals usually tell you the most.
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